🚨 Critical Support

Emergency Server
Support

Server down? Hacked? Database crashed? Our on-call engineers respond in under 15 minutes — 24 hours a day, 365 days a year. No ticket queue, no delays.

<15 Min Response
24/7/365 Coverage
No Queue, Immediate
Root Cause Fix

Server Management Plans

Focus on your business while we keep your server secure, optimised and online. No contracts — cancel anytime.

Level 1

Basic Support

Ideal for single-site servers & small VPS
$ 19 .95
monthly per server
Up to 3 tickets/month, 30 min per ticket.
Extra time — $40/hr
5-minute response time
Initial server optimization
Initial server hardening
Daily server updates & patches
Control panel installation
Deactivation of unused services
Initial firewall setup
Popular
Level 2

Most Popular

Best for growing hosting businesses
$ 49 .95
monthly per server
Up to 5 tickets/month, 40 min per ticket.
Extra time — $35/hr
Everything from Level 1
Advanced firewall management
Software installation & configuration
DNS management
Website performance tuning
Kernel upgrades
Apache / Nginx / PHP-FPM optimization
Level 3

All-Inclusive

Full managed server with proactive monitoring
$ 149 .95
monthly per server
Up to 10 tickets/month, 60 min per ticket.
Extra time — $30/hr
Everything from Level 2
Malware investigation & resolution
Spam investigation & resolution
Outage & intrusion forensics
Website migrations included
Proactive 24/7 monitoring
Full Plan Comparison & FAQ →
<15min
Critical Response SLA
24/7
365 Days Per Year
500+
Incidents Resolved
98%
Same-Session Resolution

Emergency Scenarios We Fix

Server Down / Unresponsive

Crashed OS, kernel panics, hardware failures and OOM kills diagnosed and resolved.

Hacked / Malware

Immediate isolation, malware removal, backdoor cleanup and re-hardening.

Database Crash / Corruption

MySQL/MariaDB/PostgreSQL crash recovery, InnoDB repair and data salvage.

DDoS & High Load

Traffic analysis, rate limiting, firewall rules and mitigation within minutes.

Email / Mail Server Issues

Exim/Postfix queue freeze, blacklisting, delivery failures resolved fast.

SSL / 502 / 500 Errors

Apache/Nginx misconfiguration, PHP crashes, SSL cert failures diagnosed and fixed.

How Emergency Response Works

01

Immediate Acknowledgement (<15 min)

An engineer is assigned to your ticket within 15 minutes, 24/7. No auto-responses.

02

Diagnosis & Triage

We identify the root cause — not just the symptom — before applying any fix.

03

Fix & Verify

Resolution applied with verification tests. We stay on until the server is fully stable.

04

Post-Incident Report

Full written report with root cause, resolution steps and hardening recommendations.

Other Services

Server Down Right Now?

Don't wait. Our emergency team is standing by. Open a ticket and get an engineer on your server in minutes.

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New ticket resolved Apache crash fixed in 8 min — Delhi, IN